티스토리 뷰


This paper describes Lanner’s approach to using simulation in Business Process Management. The paper introduces the connection between continuous improvement methodologies and BPM, highlighting the importance of a focus on process and the way in which simulation can provide a unique insight for companies committed to process management. The paper goes on to describe the way in which simulation and associated technologies can be harnessed within an integrated BPM environment, the intrinsic process improvement methodology being supported by software and IT.