Virgin Atlantic : Simulating New Customer Services
Virgin Atlantic, one of the UK’s best known and most successful airlines, has improved customer service for passengers and reduced costs by reorganising existing, and introducing new, check-in services at airports around the world. The airline used the WITNESS business process simulation and modelling application from Lanner Group to identify opportunities for reorganising its check-in services,..
프로젝트/공항.항만.교통
2010. 5. 18. 22:27
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