시뮬레이션

Barclays Merchant Services (BMS), the retailer relationship arm of UK-based Barclaycard, operates call centres that handle more than 20 million authorisation calls a year. Additionally, up to 80,000 calls a month are handled by its merchant support call centre. Huge costs are inherent in establishing a call centre, with the majority relating to staffing. Determining labour requirements accuratel..

Today’s healthcare sector is experiencing a growing demand for increasingly sophisticated laboratory testing procedures. With pressure to keep budgets lean, many laboratories are being asked to increase performance in terms of the diversity and volume of tests. The goal these days is to maximise output while minimising “cost per reportable.” Automated laboratories offer the potential for improvi..

The combined power of WITNESS and Lanner Consulting has once again produced some very impressive results in collaboration with Bournemouth & West Hampshire Water. Working within the Customer Services Bureau, the key outcomes achieved were:

At the IPLOCA 2000 Convention in Dubai, Dr Norman Sanderson offered to prepare articles for the IPLOCA Newsletter, describing aspects of the BP Pipeline Cost Reduction Project for the IPLOCA membership. The BP Pipeline Cost Reduction agenda includes activities in design, materials, welding, construction practices/equipment, operational aspects and project execution. This is the third of these ar..

When Brammer PLC, a leading pan-European added value distributor, with a workforce of almost 2000 throughout Europe, identified the need to radically redesign their inventory management system, and deployment topology, they turned to Lanner’s WITNESS simulation solution to assist them. They are targeting reductions in their inventory of between 10 and 20%, with improved service capability, repre..

Cabletec ICS Ltd (Cabletec) is a specialist reseller and manufacturer of high performance cable and associated products in a variety of sectors, including aerospace, rail, telecoms, energy, marine, military and general engineering. The business involves design, manufacture and sales of components with high quality standards and short lead-times.

Lanner Group’s visual interactive simulation software WITNESS has been used in the NHS to model bed occupancy. This case study was published following a WITNESS project carried out in Calderdale and Huddersfield NHS Trust. This piece of work formed part of a larger project (The PRISM Project) researching the use of simulation in HealthCare.

An advanced business simulation tool from Lanner has been used by Batchelors Foods (part of Campbell Grocery Products Ltd.) to ensure that a planned change to their supply chain would not be compromised by an adverse impact on inventory and customer service levels. The tool has helped to justify the planned changes by quantifying their overall cost/benefit and by identifying the requirement for ..