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WITNESS has helped precious metals refiner INCO to streamline its processes and improve yields. Simulation has also helped reduce the need for capital expenditure and supported the business case for new investment at INCO’s Acton, West London refinery. The nickel and copper ores mined by INCO in Ontario, Canada contain precious platinum group metals (PGMs). After local processing to remove the m..

The availability of services over the telephone and other media, has become an integral part of modern day living. The number of Contact Centres has grown dramatically in recent years, to support such activities, and so too have the techniques for maximising customer service levels whilst minimising costs. Much of this has focussed on the development of workforce management systems and, increasi..

A single simulation saved about £5 million by helping engineers develop a more efficient printed circuit board manufacturing process that eliminated the need for a third shift. Spreadsheet analysis originally showed that three shifts would be required to meet the manufacturing schedule to build new processors for the switch that serves as the backbone of the AT&T network. Hoping to improve the p..

As a world leading major tourist attraction, Madame Tussauds London (MTL) is continually seeking ways to improve the guest experience and provide a magical day out for their guests. In order to deliver against challenging targets, MTL needed to evaluate potential solutions to inform their investment strategy. The Lanner Group were selected by MTL to undertake this key ‘Capacity Management and Gu..

WITNESS simulation software has helped to bring substantial improvements in productivity and operational processes to Michelin's tyre manufacturing plant in Dundee, U.K., one of the company's biggest production plants in Europe. With the help of WITNESS, Michelin has been able to achieve a five per cent increase in product flow, streamline the tyre curing press lines, and reduce cycle times on t..

The use of WITNESS coupled with response surface analysis were the major contributing factors for increased productivity of a distribution centre by 150% in only six months. This application is believed to be the first in which a discrete event simulation model was used to produce a set of closed form equations that accurately describe the operations of a facility. The equations were embedded in..

Lanner and Nationwide Business Consultancy (NBC) have a strong record of collaborating to produce tangible business benefits for Nationwide Building Society going back a number of years. A recent example of this is the successful implementation of new operational practices within the Nationwide Household Insurance Claims Department at Northampton, following recommendations from a review that was..

Simulation techniques are used widely within the automotive industry. The possible applications are limitless but most automakers use simulation to evaluate improvements to their production processes. One such company is Nissan Motors. Since 1992, the company has been using WITNESS to aid process planning projects at their UK site in Sunderland. Since its implementation, WITNESS has been used to..