시뮬레이션

Lanner Group’s visual interactive simulation software WITNESS has been used in the NHS to model bed occupancy. This case study was published following a WITNESS project carried out in Calderdale and Huddersfield NHS Trust. This piece of work formed part of a larger project (The PRISM Project) researching the use of simulation in HealthCare.

When Computer Sciences Corporation (CSC), a leading global IT services company, was tasked by the UK’s National Health Service (NHS) to implement the NHS Care Records Service (NHS CRS) for the UK’s North West and West Midlands cluster, it used WITNESS simulation as a key element in the design and management of key processes. The NHS CRS will give NHS professionals unprecedented 24-hour access to..

Advanced automated business simulation tools from Lanner Group have been used by Geest’s Delicatessen business to ensure that an increase in the range and quantity of products does not compromise the ability to deliver finished product on time. The simulation outputs have also helped to justify the correct capital expenditure, and avoid costly investment in unnecessary equipment.

The availability of services over the telephone and other media, has become an integral part of modern day living. The number of Contact Centres has grown dramatically in recent years, to support such activities, and so too have the techniques for maximising customer service levels whilst minimising costs. Much of this has focussed on the development of workforce management systems and, increasi..

As a world leading major tourist attraction, Madame Tussauds London (MTL) is continually seeking ways to improve the guest experience and provide a magical day out for their guests. In order to deliver against challenging targets, MTL needed to evaluate potential solutions to inform their investment strategy. The Lanner Group were selected by MTL to undertake this key ‘Capacity Management and Gu..

Lanner and Nationwide Business Consultancy (NBC) have a strong record of collaborating to produce tangible business benefits for Nationwide Building Society going back a number of years. A recent example of this is the successful implementation of new operational practices within the Nationwide Household Insurance Claims Department at Northampton, following recommendations from a review that was..

A $147 million facility renovation plan at Sarasota Memorial Hospital sparked an effort to ensure that the newly designed/renovated space would be both effective and functional. Effectively, the space would meet business and operational goals while functionally optimizing the square footage available. Simulation was used to test department design at the blueprint stage. Clarifying operational ob..

Sheffield Teaching Hospitals NHS Trust have purchased Lanner Group’s WITNESS software to model the Trust’s in-patient waiting lists. The simulation-based software has been used to analyse the impact of proposed Purchaser contract targets on the waiting time for patients needing general surgery, ophthalmology or urology operations. The findings revealed that the proposed contract targets would no..